Privacy Policy & Terms of Service
Last updated: July 2025

This Privacy Policy and Terms of Service outlines how Brad Heimann’s Gutter Cleaning, LLC (“we”, “us”, or “our”) collects, uses, and protects your information. It also explains the terms that apply when you use our services, including communication practices and limitations of liability.

Information We Collect

We collect information you provide directly, such as your name, phone number, email, address, and service details. We may also collect technical information like IP address, browser type, and usage data through cookies and analytics tools. If you opt in to SMS, we may store related consent and message metadata.

How We Use Your Information

To provide, schedule, and complete services
To send appointment reminders, service updates, and promotional offers
To process payments and issue invoices
To improve our website and service experience
To comply with legal obligations

Data Sharing

We do not sell or rent your personal information.
We may share your data with trusted vendors, subcontractors, or SMS/email delivery providers for service purposes only.
We may share data when required by law or to protect our legal interests.

Cookies and Tracking

We use cookies to enhance website functionality and gather usage data.
You may disable cookies through your browser settings, but this may affect site performance.

Data Security and Retention

We use reasonable technical and organizational measures to protect your data.
No method of transmission is 100% secure, and we cannot guarantee absolute security.
We retain data only as long as necessary to fulfill our services and comply with applicable laws.

Your Rights

You may request access, correction, or deletion of your personal data.
You can unsubscribe from marketing emails or SMS at any time by using the opt-out instructions provided.

Communications

We may send service-related updates and marketing communications via SMS and email.
Standard message and data rates may apply.
You may opt out anytime by replying STOP to SMS or using the unsubscribe link in emails.

Changes to this Policy

We may update this Privacy Policy and Terms of Service periodically.
We will update the “Last updated” date when changes are made.

Contact

[email protected]
Palm Harbor, FL 34683, USA

Terms of Service

Service Bookings

By booking a service, you agree to provide accurate information and grant access to the service location.
We reserve the right to reschedule or cancel appointments based on weather, safety, or access issues.

Liability

We perform work with care and professionalism.
We are not responsible for pre-existing damage, structural defects, or debris hidden from view.
We do not offer warranties unless explicitly stated in writing.

Payment and Cancellations

Payment is due upon job completion unless otherwise agreed.
You may cancel or reschedule appointments by contacting us at least 24 hours in advance.
We reserve the right to charge a cancellation fee for late cancellations.

SMS Program

By opting in, you consent to receive appointment reminders, updates, and offers via SMS.
You may opt out at any time by replying STOP.
We do not share SMS consent data with third parties except as required for delivery through SMS providers.

Age Restrictions

Our services are intended for individuals 18 years of age or older.

Legal Jurisdiction

These terms are governed by the laws of the State of Florida.
Any legal disputes will be resolved in courts located in Pinellas County, Florida.

Severability

If any provision of this agreement is found to be invalid, the remaining provisions will remain in full effect.